Contact information
CUSTOMER CARE
Get in Touch with Makenvy
We're here to help you with handcrafted designs, orders, and inquiries.
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Support Hours: Monday to Saturday (9:00 AM – 6:00 PM, GMT+8)
Our customer support team is on hand during regular business hours to assist you with any questions.
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Response Guarantee: Due to international time differences, if we are temporarily offline, rest assured that we review every message promptly and guarantee a response within 12–24 hours. Reach out anytime through your preferred channel:
💬 WhatsApp
RECOMMENDED
Best for custom design requests & order updates.
⚡ Messenger
DIRECT CHAT
Chat with us directly via Facebook page messenger.
✉️ Email
OFFICIAL SUPPORT
Ideal for order issues, tracking updates, and feedback.