Ocean Theme
Ocean Theme
Customize First—Order Now!
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Custom Instructions
Custom Instructions
Our products are handmade, requiring steps like material selection, design, crafting, coating, and drying.
For custom orders, please contact us via WhatsApp: +86 158 9006 2873 (Email: support@makenvy.com) with your request.
Helpful Tips
Helpful Tips
Handmade with minor flaws; not for perfectionists.
Special Surprise
Special Surprise
Enjoy a Free Mystery Gift
Satisfaction Guarantee
Satisfaction Guarantee
We guarantee your satisfaction! Contact us within 7 days of receiving your order if you have any issues. Our support team is here to help and ensure your happiness!
Lifetime Warranty
Lifetime Warranty
If the item is damaged due to our fault, we will replace it.Only pay shipping and handling.



Crafted to Perfection
Each product is handmade with care, ensuring durability, high quality, and a design that's uniquely yours. Crafted to last, made to impress.

Perfect Gift Idea
Custom-made products make the perfect gift—unique, thoughtful, and crafted to leave a lasting impression.
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Frequently Asked Questions
Order Details
Q: What type of payment methods are accepted?
We accept Visa, Mastercard, American Express, and PayPal.
Q: What should I do if I ordered the wrong product?
Please double-check the products before placing your order. If there's an error, contact us via WhatsApp: +86 158 9006 2873 within 12 hours to make changes. Once production starts (12 hours after the order is placed), no changes can be made.
Q: How can I find my tracking number?
Easily! Once your order is shipped, you will receive a shipping update email with your tracking number.
Q: How can I track my order?
You can track your order right on our website. All you need to do is go to our "Track Order" page, and insert your order's tracking number. If you can't find the "Track Order" page. Click this link here.
Q: What if my order comes in damaged?
Contact us ASAP! If your order comes in damaged in any way, shape, or form, please do not hesitate to contact our support team so we can make it right.
Q: How can I cancel my order?
To modify or cancel your order, please contact us within 2 hours and provide the details. You can cancel within 12 hours of placing the order, but a 10% cancellation fee will apply to cover transaction costs. Orders cannot be canceled after 12 hours.
Q: What if I couldn't find my question?
If your important question was not answered, please don't hesitate to contact our support team at support@makenvy.com, as we would love to further assist you with anything you need!
Shipping & Returns
Q: Do you ship world-wide?
Yes! We offer shipping to most countries around the world :)
Q: What is the average shipping time?
Once shipped, the average delivery time is 6-15 business days, depending on where in the world you are located.
Q: Is there a processing time?
Please note, as a custom product, it requires several steps like material selection, design, crafting, coating, and drying. It typically takes 3-5 business days to complete your order before shipping.
Q: Under what conditions can I get a refund?
Refunds are allowed only if there’s a mistake on our part, such as sending the wrong phone case model.
Contact Us
For faster replies, please contact us via WhatsApp first. Email is secondary.
WhatsApp: +86 158 9006 2873
Email: support@makenvy.com